XNA-DEN-IAD-LHR on United 8-Nov 2010 by Bruce

The purchase process was okay, but it could be improved. I don’t like having to click on each itinerary to see the price. I think US actually does this better. I was looking to maximize EQMs so I spent a few dollars more for a slight zig-zag itinerary, picking up an extra few over my usual XNA-IAH-LHR route. As expected, United.com allows you to enter your OnePass number but I had to call in to get Economy Plus seats without the upcharge. With only a week until departure, seats were poor and I ended up in a middle seat for the DEN-IAD leg.

I arrived at XNA at 8:20 am for the 9:35 am departure. I had to see gate agent so that he could check my passport as the machine wouldn’t print a boarding pass. I wonder how this might have worked if I’d printed the boarding pass at home?

CRJ-200 from XNA to DEN. No seat on this piece of crap is any good, but 1A was particularly bad – a bulkhead with no cutout and the tray table in the armrest. We pushed back at 9:25 am, 10 minutes early. Drink service was cash only for beer and wine.

About 15 minutes into the flight, the plane made an unexpected ‘jig’ to the right which spilled my drink. Captain came on after and said it was a “mountain wave” which seemed particularly odd as we were over eastern Kansas. About as flat as it gets.

At Denver, I popped into the Red Carpet Club East. Nothing special, only cereal and milk at 9:30 am. I think the CO Presidents Clubs have better food options, even if they never change the choices. The club was right next to my IAD flight, so a short walk. Boarding was called on time and started with Zone 1. Since I was 33rd for the upgrade, I figured I was out of luck. Even still, the overhead bins were full from 1 to 12 so mine went over 13. When boarding was complete for a full aircraft, all bins were full and at least 10 passengers had to gate check. Our IFE on this 757 was overhead TV screens, showing an episode of The Office and then a strange movie, Flipped. I watched it anyway and then did the Channel 9 thing, which always interests me.

We arrived at IAD on time but taxi’ed for ten minutes. There was just enough time for me to hike from C to D, pop into the RCC to try my wi-fi (unsuccessfully!) and then arrive at the gate where 1K was being called. Then Zone 1 and I was on board.

A decent sized plane this time, a 777. I landed 20J, the aisle of the first bulkhead with excellent legroom. I could see into Business class which had cocoon seating, some of which was reversed. I’m not sure if I would like sitting backwards.

We pushed back on time and I tuned myself into the flip-out IFE. Only 6 movies available on the “free” options, which was disappointing. I still found two movies I hadn’t seen before – Salt and Inception – before an hour and a half of Channel 9. It was really interesting to hear the different carriers and their obvious accents. AF sounding very French and LH sounding German of course, but compared to those, I could really hear the Texas in the CO Captain and the Southern drawl from DL.

There was no food on the CRJ, just pretzels. The domestic flight was BOB – the Apple and Cheese plate was okay. On the International flight, I had chosen the kosher meal as I’ve heard those are usually fresher than the regular meals. It was Chicken and pasta, and compared to the small chicken breast my neighbor had, a good choice. Salad and a big chocolate brownie. For breakfast, the kosher meal was a well frozen bagel with cream cheese that had separated and a cup of OJ that was a single block of ice. A complimentary serving of wine was offered, which I accepted. Redwood Creek’s 2009 Cabernet. Decent, considering the plastic cup.

We landed on time in cold and wet London, where I almost get through Immigration! The Border Agent noticed that I’ve been coming over here for a year on my 6-month visa, but I fortunately had the letter from the Passport Agency with my appointment for my UK passport, as I am now a dual citizen. Whew!

Summary: B+. UA does a decent job and I don’t see a whole lot of difference between the domestic or the International flights compared to CO. The food was decent on the plane, though the President’s Club in Houston had better food choices than the Red Carpet Club East in Denver. The IFE is better on the CO International flights. I’d fly them again, I suppose.

Note: My UA tickets were “S” class, and I was pleased to see an unexpected 25% bonus EQMs in my OnePass account.

Total Trip Cost: $ 957.20
Actual Airfare: $ 781.20
Actual Miles Flown: 5745
Yield: $ 0.136 per mile (Decent, considering they were only 7 days out)
Taxes & Fees: $ 176.00, 18.39% of ticket price

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