C’est Beth!

Entries from July 2009

TRI-CVG-SFO on Delta 31 July 2009

July 31, 2009 · 1 Comment

DL 6520 TRI-CVG 12:30 pm-1:33 pm CRJ Seat 8C Exit No Seatmate
Actual 1:23 pm-1:59 pm (36 minutes takeoff to touchdown)

DL 1162 CVG-SFO 4:50 pm – 6:37 pm 737-800 Seat 2B Aisle
Actual 5:16 pm -6:46 pm

The first flight was fairly uneventful except for the fact that it was delayed.  The weather was awful at TRI, high winds and pouring rain, so I assume that the inclement weather played a role in the delay.  The inbound aircraft arrived late, around 12:50 pm.  Deplaning and aircraft turnaround was rather quick all things considered.  However, for some reason, TRI only had ONE gate agent and ONE baggage handler for three flights, our flight to CVG, one to ATL, and a NW Airlink flight to either MEM or DTW, so it caused additional delay.  The ATL flight, then the NW flight, then our flight boarded, in that order.  And it was “all aboard,” no Breezeway or zone boarding.  I felt badly for the lone baggage handler, who kept running between checked luggage and valet.  I actually patted him on the shoulder and said, “It’s tough having to do it all, isn’t it?” and he shook his head yes.  We pushed back fairly quickly and were airborne by 1:23 pm, 53 minutes late.  There was no service in flight “due to the short duration” and we landed at 1:59 pm, only 36 minutes in flight and only 26 minutes late.

I spent my next two and a half hours in the Concourse B Delta Sky Club.  I have to say that I enjoyed my complimentary Internet and the peace and quiet, but the beverages left a lot to be desired.  I first tried a Bloody Mary.  Apparently there was no Mr.  & Mrs.’s T’s Bloody Mary mix, because it was made with plain tomato juice and lime and I had to “doctor” it myself with the provided salt, pepper, Worcestershire sauce, and Tabasco.  I much prefer the mix.  So for my next drink, I asked if he could make a margarita, hoping for the Rande Gerber Signature version found aboard Delta flights.  Again I was disappointed, as the mix was not that and was not good.   One nice touch was the offering of mixed nuts, in addition to the standard Biscoffs, pretzels, dried fruit, and Nutella.  As I was leaving, the club had put out the evening fare that I love so much:  chicken salad, hummus, cheese and crackers, and olives.  I confess I took a few olives and ate them quickly before leaving!

Around 4:20 pm, I proceeded to the gate and as I walked up, the gate agent called first class to board.  Perfect timing!  In my seat were the standard pillow, blanket, and mini Dasani.  The flight attendant offered a full pre-departure beverage service.  I had a glass, not a plastic cup, of white wine, the Fetzer Sauvignon Blanc, which after having a few times on Delta, is a pretty “uneventful,” bland offering, but otherwise harmless.

We were ready to push back on time, but the pilot announced that we were going to wait a few minutes on a group of passengers that were coming through customs.  Honestly, if I were one of those customers, I would be eternally grateful to Delta for holding my flight.  We pushed back only about 12 minutes late at 5:02 pm and were airborne by 5:16 pm.

About 30 minutes in flight, the flight attendant offered dinner service, which consisted of hot towel service, drinks in glassware, and dinner.  I was sort of shocked, because the dinner offerings were the same as I had back in March 2009, the short ribs or penne pasta with red sauce.  I would have thought Delta would have changed the menu by now, five months later, but I guess times are tough all over!

The meal was served on different dinnerware than before, but the meal was essentially the same, a nice-sized portion of very tender, no knife needed, beef rib; salad, grilled squash, mashed potatoes, and a very rich, chocolate mousse-like dessert, similar in texture to cheesecake.  My seatmate, a wine geek turned businessman, and I opted for the “safe” Fetzer as the beverage, but wow, it did not taste very good with the meal!  So we inquired about the red offering, which was a 2008 Copperfish Shiraz from “Central Baja,” whatever that means!  We assumed it would not be very good.  It was slightly better with the food than the Fetzer.  To be honest, it tasted better after the rich, sweet dessert. I suggested to him that we needed to move away from the wine and on to the Rande Gerber Signature Margarita, with a soda water and lime in between as a break!

The flight did not have Gogo Inflight Internet, but it did have Dish Satellite TV and On Demand movies and music.  I watched some of WNBC NY local news and NBC Nightly News.  While writing this trip report, I opted to listen to Delta’s On Demand music offerings.  My seatmate tried to listen to the standard music channels, but the system kept resetting to Channel 1, so I suggested he try the On Demand offerings on Channel  1, which worked!

My seatmate actually told me in flight that this was his first transcontinental upgrade on Delta as he usually flies other airlines as per his company travel budget and policy, so he was not familiar at all with the Delta 737-800 first class service and amenities, and that I steered him correctly on the power outlets under the center console, the choice of the short ribs for dinner, and the music on Channel 1.  I think he was surprised I knew so much!  Being a travel geek does have its advantages!

The rest of the in-flight service consisted of the standard Delta snack basket and full beverage service.   The one disappointment was the margarita I ordered.  What happened?  The mixer for this one was the same as the Sky Club and it was not very good, so I asked the flight attendant to take it away and bring me an Amstel Light.  We landed at 6:46 pm, nine minutes late.

Categories: Travel
Tagged: , , , , , , ,

CLT-IAH-AMS on Continental 25 July 2009 by Bruce

July 27, 2009 · Leave a Comment

Amsterdam (technically Utrecht, a half hour train ride south) for the business week for a new client visit to install equipment. Tickets were purchased three weeks out and worked out at 11 cents per mile for G and U class.

The taxi dropped me off at Charlotte early where I was behind two coaches that unloaded military in uniform carrying their manila envelopes and duffels. It seemed they all lined for the AA counter. There was no line at the CO EliteAccess line and I was able to check in and print my boarding passes once the agent verified my passport (a new one less than two months old, no stamps yet!). The kiosk informed me that they were looking for volunteers, so I hit the appropriate buttons and it printed out a slip for me to hand to the gate agent if I was still inclined.

Down at the gate, I learned that all the IAH flights today are sold out and I could change to go to AMS through EWR if I chose, which I did not, for a $200 voucher. (It would have cost me 1700 EQM’s and a trip through EWR, which I was not willing to do.) As it turned out, there were several empty seats on our EMB-145 and I had my usual “F in coach” seat, 12A. Smooth flight with a snack meal served in a plastic bowl which consisted of an ounce of beef jerky, a fun size pack of m&ms, crackers and cheese spread. I ate the jerky and saved the rest. Full can beverage service and then the flight attendant came by with muffins she said were left over from the previous flight. The landing in Houston was one of the best yet. I literally did not know we had touched down until the Captain applied the brakes.

At Houston, I rode the AirTrain over to the D/E terminal where I changed $ into €, probably getting well hosed. I waited out the two hour layover in the Fox SkyBox sports bar getting started on The Netherlands by drinking two Amstels.

I arrived at the gate about 20 minutes before boarding time and snapped pictures of this 777-200, CO’s aircraft #12. Boarding was quite hectic. They called F, then stopped boarding a few minutes later. Then they announced the first delay, where I overheard the gate agents mentioning something about a brake replacement. I snapped pictures of the guys working on the starboard landing gear. By 20 minutes past boarding time, we had another announcement that the delay was continuing. At 4:35 (departure was scheduled for 4:00), boarding resumed. I remarked on the crowd of elites and the gate agent scanning boarding passes said that at least half the plane is EliteAccess of one level or another on International flights out of Houston. (Makes sense, I’ll get 11,000 miles for this round trip – which will push me to 30k).

After boarding completed, we were told there was a further delay and then a further delay. I’ll give it to the CO people, they were certainly keeping us up to date on the status. The lead flight attendant turned on the entertainment system and then the crew ran water and juice while we waited. In the end, we pushed back about two hours late and were #1 for takeoff. Safety announcement was Larry Kellner of course, with Dutch subtitles (a new one on me). Dinner was served – a choice of lasagna or grilled chicken with a salad, roll and a packet containing two Pepperidge Farm cookies. The flight attendant refused to take my CO currency for my Heineken, saying the first round was on them because of the delay. I only had the one drink.

The usual jet stream flight, it was sometimes choppy and sometimes smooth. I totally lucked out and had the three seats to myself, so I was able to crunch down and actually get three or so hours of semi-sleep. When the seat in front of me reclined, opening my laptop would have been a real challenge, so I read and worked sideways. It’s been a while since I flew Coach. In-flight entertainment was the usual CO AVOD with a good selection of movies and TV shows. I managed to watch Pink Panther 2, two 30 Rocks and the first episode of Frasier when the sleep was done. Before I knew it, the lights came on as we started our pre-arrival snack – a crusty roll with a small bowl of really cold grapes and melon.

Landing was good with a long taxi. There was a Star Alliance (United) plane at one of the gates. Security in AMS was impressive though the one soldier who couldn’t keep his finger still on the trigger guard of his machine pistol spooked me out. Immigration (first stamp in the new passport!) and customs were a breeze. I have been really surprised how many people here speak English and the systems are all underscored the same (the automated train ticket machine as well!). It reinforced the total lack of Dutch in my vocabulary which is even less than my three phrases in Spanish. Sadly, the hotel clerk knew I was an American before I even opened my mouth. (The reflective sunglasses apparently gave me away.)

Summary: The seat is still about as good as it gets in the back of the plane for a non-exit row non-bulkhead seat. Great choices for in-flight entertainment. Crew service was excellent and friendly despite the delay. Decent food on a 10-hour flight (add the extra hour on the ground too). All told, Continental scores an A today.

Categories: Travel

Anderson’s Conn Valley Vineyards and Ghost Horse Vineyards, St. Helena, CA

July 22, 2009 · 1 Comment

Anderson’s Conn Valley Vineyards and Ghost Horse Vineyards

http://www.connvalleyvineyards.com/
http://www.ghosthorseworld.com/
680 Rossi Road
St. Helena, CA 94574

Toll-free (800) 946-3497
Phone (707) 963-8600
Fax (707) 963-7818

Anderson’s Conn Valley Vineyards/Ghost Horse Vineyards is located about 30 minutes north of Napa near the beautiful town of St. Helena.  If traveling by car, I suggest using a GPS device as finding this hidden jewel can be tricky. When I visited the winery in March, I was greeted warmly by winemaker Todd Anderson and his Director of Hospitality and Direct Sales, Dave Bryant, and graciously welcomed into the very home-like tasting area.

Tastings of Anderson’s Conn Valley wines are $25, while Ghost Horse tastings are $250. All are well worth the price and the fees can be applied towards a wine purchase. The red, white, and Late Harvest wines I tasted each possessed a unique depth of character and complexity that I had never experienced before. My favorites were the 2005 and 2006 Reserve Cabernet Sauvignon and the 2004 Ghost Horse Cabernet Sauvignon. I also enjoyed listening to Todd speak passionately about how to make and taste good wines, as well as the personalized tour of the caves, where I was able to see and learn about wines in various stages of oak barrel fermentation.

While there, I also learned that the winery has an annual Cave Dweller party each September for its wine club members.  Other wine club membership plans in the works include a possible film festival, barrel parties that include dinner and bottling a case of wine from a specific barrel, and monthly barrel tastings.

The winery strives to make each visit unique and tailored to its guests. There aren’t many wineries where you can sit down with the winemaker and really get to know him.

To schedule a tasting/tour or for more information about upcoming events, contact Dave Bryant at the winery.

Categories: Travel
Tagged: , , , , , ,

LGA-CVG-TRI on Delta 20 July 2009

July 21, 2009 · Leave a Comment

DL 1211 LGA-CVG 6:05 AM-8:07 AM 737-800 Seat 1A
DL 6519 CVG-TRI 11:05 AM-12:10 PM CRJ Seat 8B Exit

If a day of flying could be called perfect, then today would have been that day, except for the part about having to get up at 3:00 am, that is!

I arrived at LaGuardia expecting quite a wait at the security checkpoint, but the first class/elite line has been reopened since Clear went out of business, and it was not too bad.  I passed through in about 10 minutes and had some spare time to spend in the Delta Sky Club.

When I arrived at the gate, boarding had already started.  As I got in line to board, I noticed a TSA agent randomly double-checking IDs and boarding passes and I was selected for the second check.

The only complaint I had during boarding was that the flight attendant apparently did not notice I was newly boarded, so I was never offered a pre-departure beverage like others in first class were.  We pushed back a couple of minutes early and were airborne by 6:21 am.  The flight attendant offered a full beverage and snack basket service and I made up for not having a pre-departure drink, as the flight attendant served me two very strong Bloody Marys.  We landed a few minutes late at 8:11 am, but that was not an issue for me as I had nearly three hours in Cincinnati.  I spent those hours in the Concourse A Delta Sky Club enjoying the complimentary Internet and snacks.

I arrived at the gate of my connecting flight and boarding began shortly thereafter.  We boarded quickly and the flight was full.  We pushed back on time and were airborne at 11:15 am.  I was expecting to hear the “due to the short duration, there is no beverage or snack service scheduled for this flight” excuse for no in-flight service, but the flight attendant instead offered a full beverage and snack service and gave every customer both the peanuts and the Biscoffs.  During a flight that was 40 minutes from take off to touch down, she was able to provide the full, in-flight service to everyone who wanted it.  Kudos to her for doing her job and doing it well!  We landed at 11:55 am, 15 minutes early.

Categories: Travel
Tagged: , , , , ,

TRI-CVG-LGA on Delta 17 July 2009

July 20, 2009 · Leave a Comment

DL 6520 TRI-CVG 12:30 pm-1:33 pm CRJ Seat 8B Exit
DL 1216 CVG-LGA 2:10 pm-4:09 pm MD-90 Seat 1C

These two flights were mostly uneventful, except the first flight departed 21 minutes late and arrived five minutes late.  There was no service in flight.  By the time it arrived at the gate, I only had about 20 minutes to make my connection.  However, the travel gods were with me:  The train from concourse A to concourse B was there upon my arrival at the foot of the escalator and my departure gate was B11, which was very close to the top of escalator in the B concourse.  Upon boarding, I received a pre-departure drink, a Fetzer Sauvignon Blanc.  We pushed back on time and were airborne at 2:22 pm.  In-flight service included a full beverage service (more Fetzer Sauvignon Blanc), the first class snack basket, and the plane was equipped with Gogo Inflight Internet, which made the flight time pass very quickly.  The connection and speed were good and I enjoyed some productive time in flight.  We arrived LaGuardia very early at 3:51 pm.

Categories: Travel
Tagged: , , , , , ,

Trentadue Winery in Geyserville, Sonoma County, CA

July 13, 2009 · 1 Comment

Trentadue Winery
http://www.trentadue.com/
19170 Geyserville Ave
Geyserville, CA 95441

Phone (707) 433-3104 or (888) 332-3032
Fax (707) 433-5825
E-mail info@Trentadue.com

An hour’s drive away from Napa in Geyserville (Sonoma County) is Trentadue Winery.  While there, my fiancé and I sampled a variety of red, white, and port wines while speaking with the winemaker, Miro Tcholakov, who stepped away from his busy bottling to welcome us.  My favorite Trentadue wine was the award-winning 2005 La Storia Zinfandel Alexander Valley Estate, while my fiancé enjoyed the 2007 Sauvignon Blanc Dry Creek Valley. The winery also makes its own olive oil.

Tastings at Trentadue range from $5 to $20 per person.  Reservations are required for La Storia Reserve tastings and the Gondola Tour.  The winery is open seven days a week from 10:00 am to 5:00 pm daily.

Categories: Travel
Tagged: , , , ,

Southwest Airlines PVD-MCI 5 July 2009 by VPP

July 7, 2009 · 1 Comment

Southwest Airlines Trip Details

Sunday, July 5, 2009:

WN 825 B737-700 departing PVD at 3:05 p.m. arriving BNA at 4:35 p.m. Open Seating, Got 11C

WN 393 B737-700 departing BNA at 5:25 p.m. arriving MCI at 7:00 p.m. Miss connect

Total Trip Cost: $389.70, Completely Refundable
Actual Airfare: $344.19
Actual Miles Flown: 1,398
Yield: $0.246 per mile (Business Select)
Taxes & Fees: $45.41, 11.6% of ticket price

Actually Flown

Sunday, July 5, 2009:

WN 825 B737-700 departing PVD at 3:05 p.m. diverted to SDF at 6:15 p.m. Open Seating, Got 11C

WN 214 B737-700 departing SDF at 7:00 p.m. arriving MDW at 7:15 p.m. Open Seating, Got 12D

WN 936 B737-700 departing MDW at 9:30 p.m. arriving MCI at 10:50 p.m. Open Seating, Got 11C

Actual Miles Flown: 1,473
Actual Yield: $0.233 per mile

Ordinarily, flying on Southwest is so darned simple,  it borders on boring….if it weren’t for the fact the crews are, for the most part, really fun-spirited.

But this is a great airline and a really great story, if you are curious how an airline performs when things go wrong, like the weather. Fortunately, they performed so well, I didn’t get a chance to see what happens when there’s a total meltdown.

Our travel manager secured the this ticket spur of the moment. I became aware of an emergency, last-second trip I had to make and WN came to mind first. I asked for Business Select as I like the product. Our travel manager checked me in and I got an A1 boarding position…SWEET!

At Providence, I checked luggage as I had a long trip…ultimately headed to Napa for the better part of 6 to 8 weeks.

I grabbed a bite to eat and then went to board. I was not quite the first person on as the “blue card” (minors, people that needed extra time, etc.) were allowed to board first, but I did get the best seat in the house, 11C on a B737-700.  With the best seat in the house and drink coupons in hand, I was ready for the trip!

The flight was perfect and normal…until I noticed we were nowhere close to landing and the pilot said, “Folks, if you look off to the left side of the aircraft, you will notice a huge storm…and unfortunately its right over Nashville and the airport is closed, so we’re going to hold…they are telling us 25 minutes.” 25 minutes came and went and the pilot came on and said he had enough fuel to circle another 20 minutes…but then we’d be looking for an alternative place to land if we could not reach Nashville.

Twenty minutes came and went and off to Louisville, KY we went…and the magic and genius of Southwest starts here.

On the way, the flight crew made it “fun and OK” and reassured everyone we’ll be fine. We arrived at Louisville and the crew asked everyone to remain on the aircraft and if possible, seated, as we could be released FAST.

So we were there about five minutes…and then the Lousiville ground crew came on and said, “Anyone going to Kansas City, we need you off the airplane, we’re going to re-route you.”

So I deplaned…and with skill and precision, the agent said, “Don’t worry, your luggage will be in Kansas City when you get there, sorry for the problems, here are more drink coupons.” The agents also had trouble generating new Business Select boarding passes with A1 – A15 numbers…they instead had B46…and the agent took the time to write on the boarding passes, stamp them, and instructed me to talk to the ground people when I got to Chicago-Midway.

I took my seat, we left….EASY flight…with the time zone changes, we “landed before we left.”

Once at Chicago-Midway, the ground crew was great…and made sure I had boarding position A5…where I grabbed the best seat in the house again, 11C. I had one drink coupon left…and I used that…and we landed at MCI ahead of schedule and…lo and behold, there were my bags!

How about that?

Folks, great airline…GREAT airline! I feel wonderful about being able to fly them. The detractors just don’t get it, no matter how they try to convince me they do.

And while it’s purely anecdotal, I run into more people like a gentleman I did during this trip, who is a national sales manager for an automotive company, and who just enjoys flying Southwest so much more over anyone else.

And to see they manage well through “crud” when it happens…very impressive.

Every trip I take, I become more and more impressed with Southwest Airlines. I’ll be flying them again and again.

Categories: Travel
Tagged: , , , ,

US 4165 LGA-ROA 5 July 2009

July 5, 2009 · 1 Comment

US 4165 LGA-ROA 8:19 am-10:39 am Dash 8-100 Seat 4C Exit

What a way to end my US Airways flying!  We boarded only 15 minutes before departure–and quickly–as there were only 17 passengers (of 37 seats).  Luckily I had no seatmate again.  During boarding, a passenger called the flight attendant to her row  to remove a dirty diaper from her seat area!  The flight attendant had to retrieve a plastic bag to pick it up and remove it!  Yuck!

We pushed back at 8:20 am and were airborne by 8:34 am.  The flight attendant made an announcement that adult beverages and Power Nap Sacks were available for $7.  I decided to have a Bloody and a Nap Sack, a souvenir of my last flight.  Well, catering did not provide any Nap Sacks–the flight attendant said she always asks for them and never gets them–then she gave me a full cup of tomato juice w/ice and vodka mini, after inquiring, “What liquor goes in a Bloody Mary?”  I thought perhaps she was out of Bloody Mary mix, until she came back later and apologized for giving me the wrong mixer.

On top of that, the flight attendant, nor the pilots or other passengers, had any change for my $20.  She also did not have a handheld device for credit cards, since Piedmont has not yet been provided with them, nor snacks to sell.  So she offered to sell me two more Bloodies TO GO, so I’d owe her $21, which I had.  At this point, I felt so badly for her that I gave her the $21 and packed up my two minis and can of Mr and Mrs T.

But I can’t complain, right, because we arrived at ROA early at 10:26 am.

Flight = A
Flight Attendant = C
Cleaning and Catering = F

Categories: Travel
Tagged: , , , , ,

US 4158 ROA-LGA 2 July 2009

July 3, 2009 · 1 Comment

Scheduled
US 4158 ROA-LGA 4:48 pm – 6:51 pm Dash 8-100 Exit Row Aisle 4C

Actual
US 4158 ROA-LGA 7:25 pm – 9:06 pm Dash 8-100 Exit Row Aisle 4C, delay due to earlier weather and subsequent ATC delays

We pushed at 7:18 pm and departed at 7:25 pm.  I had no seatmate, which was nice.  We had a full in-flight beverage service.  I purchased two Bloodies for $14, which consisted of two minis, one plastic cup with ice, one can of Bloody Mary Mix, no lime, no stirring straw/stick, which meant I had to swish/swirl the cup to mix up the beverage.  I had purchased snacks and water at ROA, so I would have something to eat.  I had to ask for a napkin. The flight was otherwise uneventful.

I do not recommend this flight.  According to flightstats.com

Route: Roanoke to New York
Date Range: April 15, 2009 to June 15, 2009
Flight: (US) US Airways 4158

0 of 5 Very Poor
On-time: 43%>
Avg. Delay: 65 min

This flight has an on-time performance of 43%.

This flight has an average delay of 65.0 minutes with a standard deviation of 54.03 minutes.

On-time Arrival Performance for this Flight
On-time 23 43%
Late 5 9%
Very Late 7 13%
Excessive 15 28%
Cancelled 3 5%
Diverted 0 0%

Categories: Travel
Tagged: , , , , , , , , , ,